1. Who I Am
MAjoinery is a professional joinery and carpentry business operated by Mark Adam, based in Scotland. I operate this website to provide information about my services and allow you to get in touch with me.
This Privacy Policy explains what personal data I collect when you use my website or contact me, how I use it, and your rights under UK law.
I am committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. What Information I Collect
Information You Provide
When you submit my contact or quote request form, I collect:
- Your name
- Your email address
- Your phone number
- Your message or enquiry details
I only collect what you choose to give me. You are not required to provide all fields, but incomplete information may limit my ability to respond effectively.
Information Collected Automatically
When you visit my website, basic technical information may be collected automatically by my hosting provider, including your IP address, browser type, and pages visited. This is standard practice and is not used to identify you personally.
3. How I Use Your Information
I use the information you provide solely to:
- Respond to your enquiry or quote request
- Arrange visits, quotes, or work as agreed
- Communicate with you about your job
I do not use your information for marketing, sell it to third parties, or share it with anyone outside of my business.
My legal basis for processing your data is legitimate interests — you contacted me to discuss a service, and I process your data only to respond to that request.
4. How Long I Keep Your Data
I retain enquiry information for as long as necessary to fulfil your request and for a reasonable period afterwards in case of follow-up questions.
If you become a customer, I may retain your contact details for the duration of our working relationship and for a period after that for legal and accounting purposes.
You can ask me to delete your data at any time — see Section 7 for your rights.
5. Who I Share Your Data With
I do not sell, rent, or share your personal data with third parties for marketing purposes.
Your data is transmitted securely via my contact form and received directly by me. It is not passed to any other businesses, agencies, or individuals.
6. Cookies
My website uses cookies. These are explained in full in my Cookie Policy. I use a strictly necessary cookie to remember your cookie consent choice, and I also use Google Analytics (GA4) to collect anonymous data about how visitors use my site — such as which pages are viewed and how long visits last. This helps me improve the website over time. No personally identifiable information is collected through analytics. You can opt out of Google Analytics at any time via Google's opt-out tool.
7. Your Rights
Under UK GDPR you have the right to:
- Access — request a copy of the personal data I hold about you
- Rectification — ask me to correct inaccurate information
- Erasure — ask me to delete your data
- Object — object to how I use your data
- Portability — receive your data in a usable format
To exercise any of these rights, please contact me via the contact form, call 07856 279391, or email Majoinery2024@gmail.com. I will respond within 30 days.
8. Data Security
My website uses HTTPS encryption so any information you submit via my contact form is transmitted securely. I take reasonable steps to ensure your data is stored and handled securely.
9. Children's Privacy
My services are not directed at children under 16. I do not knowingly collect personal data from children. If you believe I have inadvertently done so, please contact me and I will delete it immediately.
10. Changes to This Policy
I may update this Privacy Policy from time to time. When I do, the "Last Updated" date at the top of this page will change. Continued use of my website after any changes constitutes acceptance of the updated policy.
11. Complaints
If you are unhappy with how I've handled your personal data, you have the right to complain to the UK data protection authority:
Information Commissioner's Office (ICO)
Website: ico.org.uk
Telephone: 0303 123 1113